Lifetime Warranty Policy
Lifetime Manufacturing Warranty
We build gear to last a lifetime. If your Deso product fails due to a manufacturing defect - faulty materials, defective zippers, weld failures, or hardware issues, - we'll repair or replace it free for life.
Warranty Process
- Complete our Warranty Claim Form with photos of the defect and proof of purchase
- We'll provide a prepaid return label for confirmed manufacturing defects
- We repair or replace your gear and ship it back free
What's Covered
- Faulty materials or workmanship
- Defective zippers, hardware, or welds
- Manufacturing flaws that affect function
What's NOT Covered
- Normal wear and tear from regular use
- Damage from misuse, accidents, or modifications
- Cosmetic issues that don't affect function
- Lost or stolen items
This warranty applies to the original purchaser only and is non-transferable.
Need to return a recent purchase? See our 30-Day Return Policy instead.
